Question 1
1.
Leadership in the workplace is mostly concerned with:
Answer
| controlling and giving orders. | ||
| influencing and persuading others. | ||
| taking care of business transactions. | ||
| disciplining group members. |
4 points
Question 2
1.
Part of trusting group members is to:
Answer
| give up some control over them. | ||
| maintain tight controls over them. | ||
| attend company picnics with them. | ||
| establish detailed rules for expense accounts. |
4 points
Question 3
1.
The motivational principle of WIIFM means that people are motivated by:
Answer
| concern for the welfare of others. | ||
| self interest. | ||
| a need to avoid pain. | ||
| a spirit of excitement and adventure. |
4 points
Question 4
1.
Team leader Ray should be particularly aware of which of the following suggestions about the use of positive reinforcement?
Answer
| reward the team or group also | ||
| keep the reward the same almost all the time | ||
| external rewards usually back fire | ||
| let the group decide what behavior will lead to a reward |
4 points
Question 5
1.
To use negative reinforcement to motivate José, an office temporary, his manager could do all of the following except:
Answer
| put José on probation if he performs poorly. | ||
| ignore most of José’s actions. | ||
| give José a “worst employee of the month” award. | ||
| promise to give José a permanent job if he performs well. |
4 points
Question 6
1.
Buck is self confident, so he is likely to:
Answer
| regard leadership positions as unimportant. | ||
| have feelings of inferiority. | ||
| be composed under pressure. | ||
| have difficulties handling pressure. ¬ |
4 points
Question 7
1.
Trusting the company and the manager will have the strongest impact on which component of expectancy theory?
Answer
| effort to performance expectancy | ||
| performance to outcome expectancy | ||
| valence | ||
| employee initiative |
4 points
Question 8
1.
Positive reinforcement cannot work without giving ________ to individuals.
Answer
| generous prizes | ||
| frequent feedback | ||
| continuous reinforcement | ||
| just punishments |
4 points
Question 9
1.
Marilyn asks, “If I work hard, will I get the job done?” She is illustrating which aspect of expectancy theory?
Answer
| performance to outcome expectancy | ||
| valence | ||
| behavior modification | ||
| effort to performance expectancy |
4 points
Question 10
1.
A survey of a large number of employees indicated that the trait they valued most in a manager is:
Answer
| honesty and integrity. | ||
| an in-your-face attitude. | ||
| emotional intelligence. | ||
| visionary perspective. |
11. Identify several factors in text Figure 10-1 that you think would be particularly effective in motivating managers and professionals. Explain your reasoning. APA Guidelines are to be used for your in-text citations and sources.
12. Describe emotional intelligence. Why does a leader need good emotional intelligence? Shouldn’t a leader be a take-charge person focused on obtaining results like making money or winning ball games? Give an example of a leader you have experienced that had good emotional intelligence. APA Guidelines are to be used for your in-text citations and sources.
